Thank you to everyone at Rollsecure Shutters
My wife, Marguerite, and I want to thank you and all the staff at Rollsecure Shutters, Inc. for the Carrabba's Italian Grill gift cards that were enclosed with your Thank You card last week after the TV videographer session.
Your thoughtfulness was very kind and not at all necessary, but sincerely appreciated.
My experience with Rollsecure Shutters has been outstanding from the day that I first met Irene and Oliver at the Ft. Myers Home Show in early January. Oliver's multiple visits to our house and his very patient explanation of the potential shortcomings of competitive products were instrumental in my becoming an educated customer. Oliver knew that his price wouldn't be the lowest and it surely wasn't, by a long shot. But Oliver had had enough confidence in the quality of Rollsecure's 1500 Series and in the professionalism and impressive "attention to detail" of Rollsecure's installation crews that I was more than convinced that Rollsecure Shutters was my best choice.
In the end, it was a fairly easy decision to decide among the 4 quotations that I received this winter for storm protection. Now that I've had a chance to meet you and get to know a bit more about Rollsecure Shutters by visiting with you last week while the videographer was here, I'm more convinced than ever that my choice of Rollsecure Shutters was the correct one.
Recent on-site comments by a) both Collier County inspectors (structural and electrical) and b) my insurance company's independent wind mitigation inspector also confirm the extremely high quality of the 1500 Series product and the outstanding installation work. I wasn't at all surprised by their comments, they only validated my already highly favorable opinion of your company.
Nicola, again many thanks to you and all the Rollsecure staff that were somehow involved with my job. I personally met and spoke with: Oliver, Irene, Bianca, Dave, Tracy, Danny, Bill, Ed, Jason, Fred, Zack, and Mike. I also briefly observed the manufacturing crew behind the scenes through the factory window. Everyone that I interfaced with was extremely accommodating and focused on ensuring that I would have a great customer experience. I'm sure you recognize that collectively they are your company's largest asset.
Please feel free to use my name, address and this email as a future reference. It's pretty obvious that I really enjoy demonstrating my 18 Rollsecure Series 1500 electric roll down shutters!