Client Testimonials

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Current testimonial

Very professional.

Our experience with Rollsecure was very professional. The maintenance crew took time to make sure everything was working properly and didn't replace anything that wasn't necessary. This saved us a great deal of money. We have used Rollsecure in the past and would recommend them.

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Thank you to everyone at Rollsecure Shutters

My wife, Marguerite, and I want to thank you and all the staff at Rollsecure Shutters, Inc. for the Carrabba's Italian Grill gift cards that were enclosed with your Thank You card last week after the TV videographer session.

Your thoughtfulness was very kind and not at all necessary, but sincerely appreciated.

My experience with Rollsecure Shutters has been outstanding from the day that I first met Irene and Oliver at the Ft. Myers Home Show in early January.  Oliver's multiple visits to our house and his very patient explanation of the potential shortcomings of competitive products were instrumental in my becoming an educated customer.  Oliver knew that his price wouldn't be the lowest and it surely wasn't, by a long shot.  But Oliver had had enough confidence in the quality of Rollsecure's 1500 Series and in the professionalism and impressive "attention to detail" of Rollsecure's installation crews that I was more than convinced that Rollsecure Shutters was my best choice.

In the end, it was a fairly easy decision to decide among the 4 quotations that I received this winter for storm protection.  Now that I've had a chance to meet you and get to know a bit more about Rollsecure Shutters by visiting with you last week while the videographer was here, I'm more convinced than ever that my choice of Rollsecure Shutters was the correct one.

Recent on-site comments by a) both Collier County inspectors (structural and electrical) and b) my insurance company's independent wind mitigation inspector also confirm the extremely high quality of the 1500 Series product and the outstanding installation work.  I wasn't at all surprised by their comments, they only validated my already highly favorable opinion of your company.

Nicola, again many thanks to you and all the Rollsecure staff that were somehow involved with my job.  I personally met and spoke with: Oliver, Irene, Bianca, Dave, Tracy, Danny, Bill, Ed, Jason, Fred, Zack, and Mike.  I also briefly observed the manufacturing crew behind the scenes through the factory window.  Everyone that I interfaced with was extremely accommodating and focused on ensuring that I would have a great customer experience.  I'm sure you recognize that collectively they are your company's largest asset.

Please feel free to use my name, address and this email as a future reference.  It's pretty obvious that I really enjoy demonstrating my 18 Rollsecure Series 1500 electric roll down shutters!

I was amazed the entire request for service and actual service happened the same day.

Yesterday I called your office and spoke to you on service needed for one of my lanai shutters.

You were kind enough to schedule such that afternoon with a member of your staff after finishing his present job nearby my location. 

I was amazed that the entire request for service and the actual service happened the same day.

Your repairman Clay in addition to being most competent completing the job quickly was personable, dedicated and knew what was wrong quickly and repaired such. 

I am impressed and thought back many years ago how when I operated a customer related business I would have appreciated such dedicate employees. 

Congratulations for having such wonderful installers.

Thank you for your help in organizing the installation of the shutters at our home. Your crew arrived yesterday and nearly completed installation; we do hope that the electrician will be here tomorrow to complete the hook-up.

The reason for my writing you is to commend your crew. They worked tirelessly from early morning to 7pm to complete the job. They were kind, courteous and very professional. I was truly impressed. Their attitude was great. For me it was a pleasant experience watching them completing the job. Congratulations for having such wonderful installers

Delivers what they promise at a fair price.

Rollsecure Shutters is one of those rare companies that delivers what they promise at a fair price and when promised.

We have used your services twice this year. Once to replace a motor on a shutter on the outside of the building on the 9th floor. While the cost of lowering the techs.From the roof was expensive, it was the low bid of three and the work was done with a quick turnaround and very efficiently. No call backs. Quality work.

The second was to trouble shoot a shutter on our lanai. Turned out it was only jammed. We were only charged the minimum. I expect others would have looked at it as an opportunity to do an expensive repair. A sign of integrity by Roll Secure.

You will remain in our rolodex as our future hurricane shutter service team.

We will definitely recommend Rollsecure.

I want to let you know how pleased we were with our service call yesterday. We recently purchased a condo built 20 years ago that already had hurricane shutters on the lanai. They seemed to work well but were very noisy, so we thought they needed some attention.

Bill and Clay arrived on time, inspected and lubricated all the shutters, and recommended re-lubricating them every six months. They also patiently described how we might do the re-lubricating ourselves. They did a great job and couldn't have been nicer.

I also mentioned that we have been considering having hurricane glass sliders installed on the lanai instead of having the shutters. Bill said that is something that your company can do as well and that he would have someone from the sales department contact us.

We will definitely recommend Rollsecure to our friends and neighbors in the future.

Dedicated to providing good service!

Our recent service call done by Joe, Jason and Craig was excellent. We were very happy with your knowledgeable staff. They offered very good advice and are dedicated to providing good service!

We have used your company and services since 1999.

Just a quick note to let you know that we were very pleased with the service we received when your crew came to our house to repair a roll down storm shutter this week. Your men called ahead to give us a “heads up” as to their arrival time. They showed up on time and were very courteous and professional as they quickly assessed the problem and went to work. When they were finished they cleaned up the work site and explained what they had done.

We have used your company and services since 1999 and are pleased that your company continues to succeed.

Very professional.

Our experience with Rollsecure was very professional. The maintenance crew took time to make sure everything was working properly and didn't replace anything that wasn't necessary. This saved us a great deal of money. We have used Rollsecure in the past and would recommend them.

I am more than happy with your service.

I am more than happy with your service. I thought my rear shutter motor was expired & your men found it was only the switch. They could have charged me for a new motor and didn't. I am north for the summer and would not have noticed the difference. I will certainly recommend my friends at Country Hollow in Countryside G. C. C. and my other friends in Naples for your services

Protection for many years to come.

As you know our recently purchased shutters were installed last Wednesday, March 14th, and the electrical work was completed early the following morning.

My purpose in sending this note is to let you know that we are pleased with the installation and with the selection of this particular shutter. We really enjoyed having the two crews (installers and electricians) in our home. They each had a wonderful work ethic, worked well together, did a great job (including clean up) and had a great sense of humor. They answered a few questions we had regarding the use, care and maintenance of your product.

Please let your crews know that we were impressed with their workmanship and truly enjoyed talking with them while they were in our home.

Thanks as well for your help in explaining your product and selecting the right shutters for our home. We are comfortable that your product will give us good protection for many years to come.

Special thanks for a job well done!

On February 27th, I contracted to have shutters installed on all openings in my home and today March 14th just two weeks later they have been installed. The reason for my letter is to congratulate your company on the level of employees that we encountered during this process. From the initial visit to the measuring and explaining, to the two men David and Jaime, who worked this past week. We found them all to be courteous, knowledgeable, friendly and hard working. Mention should also go to the electricians who did a very neat job.

As the owner of a manufacturing company up north, I would hire any of them, but, having observed David and Jamie over the past week; they deserve our special thanks for a job well done.

Manager of Solamar Condominiums.

Rollsecure Shutters was very instrumental in the process of getting Solamar Condominium completely protected by either hurricane shutters or hurricane impact glass. We were in the position of losing our insurance if the building was not protected. They came to bat and got the work done in a timely manner. If there were any questions from the unit owners they were always willing to come and resolve any issues with them.

I offer this letter as my recommendation to any prospective clients who are considering getting hurricane protection.

Workmen did a very professional job and did not leave one trace of evidence that they were here.

Your company installed shutters at my condo in Ft. Myers Beach, Florida and I would like to thank you for doing such a professional job. I would not have known that you were in my condo had my neighbor not told me before. I entered the condo after the installation of the shutters. Your workmen did a very professional job and did not leave one trace of evidence that they were in the condo. I am extremely happy with the installation and the shutters and should you need a reference please feel free to call on me.

Lakeshore Condos.

We at Lakeshore Condos just had 132 units installed with Rollsecure Shutters. We were very pleased with the entire procedure, from the beginning with our salesman and especially your installers. They were professional even when they had to put up with some cranky owners. They are an asset to your company. Again, thank you for a job well done.

We highly recommend you and your company.

Just a note to let you know how pleased we are with your company and your product. The two gentlemen who installed them were thoughtful and considerate. We highly recommend you and your company.

Upgraded to accordion shutters.

Dear Mr. Vincent,

Just over six years ago Rollsecure installed hurricane panels on our home- yesterday they were upgraded to accordion shutters.

We have been pleased, but not until yesterday were we moved to write a letter.

This is simply to compliment you and commend David. He is so very knowledgeable, competent, conscientious and considerate- plus nice!!!

Additionally, Jaime is a great asset and assistant to David. They appeared here ready for work well ahead of their expected time of arrival. They put down floor protective cloths and thoroughly cleaned up after the job completion. They explained every question.

Thanks to Jaime and to David and congratulations to you.

We can’t thank you enough.

We recently had an occasion to visit your showroom to replace a wind-up pole for our shutters. We were delighted to find that the pole was replaced without charge and as we waited in the showroom. Our relationship with Rollsecure Shutters has been one of extreme satisfaction, from the quote to the installation, to the follow-up. We can’t thank you enough for the level of comfort we feel when leaving our condo, knowing that everything is secured.

We certainly would not hesitate to recommend you to anyone who asks about a quality firm for shutters. Thank you again.

I recommend your shutters and workmanship.

From my initial meeting with Rick Swartz, Rollsecure Shutters' salesperson, to the installation and final inspection by the City of Sanibel, I have been pleased with the manner in which this entire transaction was handled. The installation was meticulous with attention to detail by the installers and the follow through for the inspection was extremely well handled. Your commitment to customer service was a pleasure to experience. Quality of workmanship and your "on-time" schedule is highly valued and has become almost a rarity.

The beauty of these clear storm panels is it permits good indoor vision and avoids the claustrophobic feeling of the solid storm panels. One of the reasons for my reluctance to install any panels sooner had been their density and unpleasantness.

It is with confidence that I recommend your shutters and workmanship to prospective customers. I am certain you will stand behind your product if any problems arise in the future.

Thanks for all your good service the past 10 years.

Today I had my shutter panels taken down for the season by Clay. He was one of the most professional people from Rollsecure that have been to my house. All of your people are very good but Clay was above and beyond what was expected. Thanks for all your good service the past 10 years. Clay deserves a special thank you.

Your company was the best!

My window units and rolldown shutter on the rear screened area for hurricane protection were installed yesterday on my house. The wait for them to be installed was long but worth it. I looked at several companies but felt that your company was the best. I also want to tell you that the two men that did the installation did a great job, they stayed late to finish the job and left my house completely cleaned up.